At German Drop, we highly value each customer’s input and suggestions. We're committed to resolving any issues quickly with fairness, always prioritizing your voice.

In the 'Support' section, you can use the ticket system to make your inquiry about questions or concerns related to return, resending, or any feedback while you are using the German Drop Platform.

Here's how to get assistance in a few simple steps:

1. Start by selecting the 'Support' section from the left toolbar.

2. Click 'Create' to initiate a form. Choose your question type, provide a clear description of your content, and contact your agent. Our dedicated support team will use the contact information you've provided in the form. Please note that if no additional contact information is mentioned in the form, we will contact you via the email address you used during registration.

3. Rest assured, we will reach out to you promptly to address your questions upon receiving the form. Please watch your inbox for our response after submitting the form.

In addition to the platform form, you can contact your agent for immediate assistance. We are always here to provide you with sincere feedback and support.