Welcome to Hangzhou Kunyi Technology Co., Ltd. ("German Drop"). We specialize in providing a comprehensive dropshipping solutions tailored for eCommerce vendors, collectively referred to as the "Services". When we mention the Services, it encompasses all offerings, tools, platforms, websites, or applications provided by German Drop through various means, including mobile, desktop, or other devices, along with updates, upgrades, fixes, patches, APIs, or other software, collectively termed as the "Software".
In this Privacy Policy:
At German Drop, safeguarding our client's privacy is paramount. We are committed to complying with all relevant laws and regulations, ensuring transparency in the collection, utilization, and security of your data.
By accessing or using the Services or Software, you signify your acceptance of this Privacy Policy. If you do not agree with any provision of this Policy, please refrain from using our Services.
When you create an account on our Platform, we collect necessary information such as your full name, email address, and contact method to establish and facilitate your account. We may also collect additional personal identification and data, including but not limited to your company name, store name, phone number, payment, and billing information, to improve our services and tailor your experience.
We retain your personal information for the duration of your account's activity on our website and erase it two years after account termination.
We collect certain personal information about our Users' customers, including shipping addresses, recipient names, and non-personal information such as order details and payment status, to process orders effectively. This information is retained for a maximum of three years from the date of the order.
When you reach out to us through online forms or email, we may collect your name, email address, and the content of your enquiry to respond to your requests. We retain this information for a maximum of two years from the last communication.
All payment information provided through our website is encrypted and processed by our designated payment processor solely for order processing.
Collection of Personal Information from Affiliate Program:
We collect and process personal information voluntarily provided by applicants to evaluate and enable their participation in our Affiliate Program. This information is retained only for active membership, not exceeding two years post-membership cessation.
During your use of our Platform, certain personal information such as browser type, IP address, device used, visited pages, and time/date of visit may be automatically collected to enhance our services. We collect this information based on our legitimate interest.
We use cookies to optimize your user experience and provide personalised services. You can opt out of cookies by adjusting your browser settings.
We utilize Google Analytics to analyze website usage, based on our legitimate interest.
Facebook Pixel is employed for tracking user behaviour post-click on our Facebook ads, aiding in ad retargeting and performance analysis, based on our legitimate interest.
We may share your personal information with third parties for service performance, legal compliance, order delivery, and operational purposes.
By accessing our Website, you consent to the processing and transfer of your data as outlined in this Privacy Policy.
You have the right to access, rectify, be forgotten, object to processing, withdraw consent, opt out of the sale of personal information, and request deletion of your personal information. To exercise these rights, please contact us at support@germanydropde.com.
By subscribing to our newsletter, you may receive marketing materials via email, based on your consent.
If you believe our processing of your personal information infringes upon your privacy rights, you can file a complaint with the supervisory authority responsible for data protection in your country of residence.
We implement reasonable measures to safeguard your personal information but cannot guarantee absolute security due to inherent risks in data transmission over the Internet.
We do not endorse the privacy practices of third-party websites linked to our platform and advise reviewing their privacy policies before engaging with their services.
Our Website is not intended for individuals under the age of sixteen, and we do not knowingly collect personal information from such individuals.
We reserve the right to modify this Privacy Policy, and significant changes will be notified to you via email or posted on our website.
For inquiries or concerns regarding this Privacy Policy, please contact us at: support@germanydropde.com.